Especially for those who just switched from feature phones. When you get problems with your Moto E, you will know how difficult it is to get a simple and straightforward solution. If you have any questions on using your Moto E, these Moto E how-to guides will be your lifesaver! We try to make all guides simple and easy to follow. They are written mainly for new Android users. But seasoned Android users can benefit from these guides because some of them are Moto E specific. Each guide will show you the tips and tricks on using your Moto E, as well as solutions for most-commonly encountered problems related to using Moto E.
The Moto E guides listed on this page are usually generic to all generations of Moto E. Some Moto E6 specific guides are listed on Moto E6 guides page. This Moto E how-to guides page is a live page, so it will be regularly updated to add more and more how-to guides for Moto E owners. We and other Moto E owners will try to answer your questions, and we may also add a new guide for you.
You just need press and hold Power and Volume down buttons simultaneously. Of course, timing is important. This guide shows you the procedure in detail and tips and tricks on taking a screenshot on Moto E and Moto E 2nd gen. Of course, the app will be compatible with Moto X and Moto G in the future. This Moto E guide explains everything you need to know on using Motorola Alert.
Read on …. Motorola Assist is a free app offered by Motorola. It automates some task for you like a personal assistant. Although the sleeping mode is superseded by Downtime in Android Lollipop , the Driving assist, Meeting assist and Home assist are still unique and provide the best value for your Moto E.
No other Android vendors offer such a useful app. Please read this guide on how to use Motorola Assist on Moto E. You can block some annoying callers on Moto E directly, although you can ask your phone company to block them for you. The simple way is to transfer the call to voicemail. You can also use apps to get more controls on blocking certain callers. This guide will show you how to do this.
When Moto E behaves abnormally, you may want to solve the problem instead of resetting your Moto E. In this case, you may first try to clear Moto E cache partition. If the problem still persists, you may try to reboot Moto E into safe mode to find out whether the problem is caused by some third-party apps. This guide will show you how to reboot into Moto E safe mode. If you have any questions on using Moto E, please let us know by leaving a comment in the comment box below.
Is there any option to change the font style and color other than the default style and color given. Also for the outlook mails configured on moto e. For the outlook app, you need check the settings inside the app. I am not sure whether it has such settings because I never use it. My motoE is not showing recent apps. If you open an app, then tap the home button not back button. Now tap the recent button, can you see the app? There is no hardware reset button on any smartphones.
You can reset the phone in Settings —backup and reset— factory data reset. Please note, it will delete all your files and settings on the phone. You should backup the phone before resetting,. Moto E is a phone with very limited capabilities. Thi sis a serious piece of crap with atrocious support. You are probably wrong. For music files in Moto E, you can always use many third-party players. For example, VLC for Android can play most files including mp3.
I have my music on my sd card and it shows in Google Play Music. I can listen to my music anytime. You only need pay if you want to buy music from the play store. You can also upload your music in the cloud as backup and access them from all your devices. My moto e tethering is not working, I unable to share my internet. Plz give solution to this issue. You should turn on Portable WiFi hotspot.
Hi sir When i search anything, google display a warning related some viruses in my moto e 2 generation and ask me to open a recommended link of downloading of an antivirus software from google play but when i click at the recommended link it doesnot open. Also, for Android, it is not necessary to install antivirus apps if you get apps from Google Play store only. Hi sir My moto e 2nd gen hangs regularly,what should i do and how can i transfer my data from internal memory including many apps downloaded from playstore to my sd card?
One more thing i want to ask that there is no flash light in moto e 2nd gen, how can i click pics in dark? So, it is not suitable for taking photos in darkness. Only the 3rd gen has a LED flash. For moving apps and data to SD card, it depends on your current Android Version.
In this case, you can use SD card as internal storage. Any important data should be backed up to somewhere else e. If your Moto E is still running Lollipop, there are many limitations.
It is up to individual app developers to decide whether their app supports SD card. Hello Sir I hv told u about my own reminder tone from my pc. How can i set it? Which app can i use to download from youtube?
Plz recomend some app except uc browser. Recomend some aap for playing music and vedio player except default players. You can copy the mp3 or m4a file into Notifications folder. Then you can set it in Calendar app. Please note all events and reminders will use same tone. Please read this guide on how to connect Moto devices to PC. YouTube app supports offline view in some regions. You can copy the downloaded mp4 files to phone later.
Please do NOT download Android apps or plugins from other sources. They usually contain malwares. VLC for Android is recommended. Dear Sir U hv told me to copy the reminder tone in notification folder but where is notification folder in setting? Is it in sound and notification head but where in this head? You need a file manager to view and manage files on the phone.
You can try Asus file manager in play store. In settings — storage and USB, you can also explore the storage. After this msg my moto e regularly hangs ,mostly when i play games. What should i do? How can i copy my downloaded games apps to my pc? And how can i access net in pc through my moto e?
Hi sir First of all thank u for ur prompt reply. First, you can only set special tone for calendar. But you cannot set different tone for individual event or reminder or goal. Open Google Calendar, tap the hamburger button top left, 3 lines, NOT the 3 dots in top right , then tap Settings scroll down to the end of the navigation menu —General —Use standard tone. If you un-check use standard tone, you will then get the option to set the tone for calendar.
Hello sir Again thanks for ur prompt reply. Can i snooze the reminder without editing? Can i set my own tone as a reminder tone? If yes. The reminder tone can be set in Google calendar app. Tap the navigation menu 3 lines in top left , tap settings — general. But you can set the tone for all reminders and events. You can NOT set tone for individual reminder or event. In people app, open the contact, tap and hold the top big letters until you get the option to set photo for this contact.
In people app, open the contact, tap the default photo, or tap the 3 vertical dots to set photos. But if you are using the Yahoo mail app, you probably cannot log out unless you remove the account.
This is the purpose of the app. You have to download one from play store. There are no pre-installed voice recorder apps on moto e. If internal storage is full, your phone will crash often. You should release some space in the internal storage by following ways : 1.
Get an SD card. Move all media files to the ad card, and move all movable apps to SD card. Some apps cannot be moved. Clear cache to release some space temporally. How to download videos in motob e from YouTube. I used offline but after 4 days it disappeared. You can also use Motorola Assist if you want to use this feature when driving. In Amazon App store, you may find a few apps for downloading YouTube videos.
As you know, Play store bans such apps. Haii simon, I bought moto e last month only now I am getting connection timed out while opening Google play, though I have net balance and main balance too, I am able to open Google search, but Google play is not opening , help me. My moto e is completely dead and has been on the charger for hours sometimes it shows a white pulse light. Disconnect the charger. Press and hold volume down buttons a few seconds, then without releasing the volume down button, press and hold power button until you see something on the screen.
For photos or videos, you can access them from Gallery app. For music, you can access them from Google Play music. Then copy the music file to ringtone folder of the internal storage. You can later choose it as your ringtone. You can use any usb Micro 2. Once you move the phone from your ear, it should light up again. You can also tap the power button once to turn on the screen. First of all,I am unable to see the device in my PC. I am using USB cable.
When I connect the moto e to my PC, the mobile is charging but PC could not identify and show in the devices list. What is the os of your pc? Normally, Moto E should be recognized even without the Motorola device manager. Try to uninstall the USB driver. Then re-install. I have tried in window xp, but its not connected. I have uninstall then reinstall but nothing happened in pc when connected wit moto e.
You need xp sp3. How I can transfer songs videos from one phone to another by using bluetooth there is no option in the play music to share songs with other phone. For example, es file explorer there is a link for this guide in this page.
Not sure about what you want. If you want the app for file sharing, you can try superbeam. Apps from play store always are always downloaded to the internal storage. You cannot change the location. You may move the apps to SD card after installing it depending on apps. Some apps cannot be moved to SD card at all. If you want to move files from phone storage to SD card, you can do this with a file manager. Moto E does not support WiFi direct, so you have to use bluetooth to share files between two phones.
If is a bit slow. If you need faster transfer, you can transfer files through PC. Sir,you have said that there is no WiFi direct in moto e,but it is there in my moto e. It will pulse if you have missed calls or new notifications.
You may check your Settings—display. Make sure Pulse notification light. Install ES file explorer and then when you select any files you will have the share via Bluetooth option. This is the simplest way to share files on Moto E through Bluetooth. How To Do This? If you connect your Moto E as camera, only camera folder is available. Hi , I have unknowingly unchecked both MTP as well as camera..
Till that I am able to connect with PC.. I couldnt.. I mean I want the path to check MTP.. I have checked in setings…. Contact ur hardware vendor for assistance. How I can see the widgets installed on Moto-e? Please note that I have Go Launcher installed. Just like the stock launcher. Tap any blank area in home screen, then choose Add. Then you can choose Go Widget or Widget.
You can also check the widgets available in app drawer. Tap the Apps button left, not the menu button in the right side. Then Tap widget. In app drawer, if you flick to right, you can find the widgets.
Tap and hold to add any is them to home screen. Just like adding apps to home screen. I am experiencing bluetooth problem in moto E.
Second problem is.. To copy the files, you can simply use a USB cable. Once file is copied to the Moto E, you need a file explorer to browse files.
To sideload apps to Moto E, you need enable apps from unknown sources: Settings—security, check unknown sources. Thx simon for ur promt response. But Bluetooth problem still persists. Tried many times… Pls suggest!!!!! Software data cable can also be used for sharing data instead of flash transfer. You can connect to other phones and pc too. My two questions are only user training issues…now I got it…. Finally very nice product. Wifi or mobile data?
Sometimes, it is a temporal server issue for some regions. You may take a break and try again in a few hours. How to add permanent Self BCC for mails send from my handset ,so as the copy remains on my laptop? I am using Corporate email. Please advise. Do you have play music? It should be pre-installed in all Moto Es. It can play music files in your Moto E. For music files, you should copy them when you phone is connected to a pc through USB cable. This will ensure the music files are I indexed.
Sir is the notification led just for missed call and messages or is it for battery status also and do we have colour choices for the led other than white? By default, the LED is on only when battery level is critically low.
Also i need to know that in es file manager even after setting home directory as sdcard in Bluetooth option why it is getting received in internal memory? The setting only affects Bluetooth transfer handled by ES File explorer. Actually, you should set this to the corresponding folder in the internal storage.
Normally, you charge your Moto E, you should charge it until the battery is fully charged. This is the most important part to maintain the battery. The lower limit usually is not an issue. How to disable the increasing ringtone in moto e plse help, its really annoying is there is any app to disable it?
I tried disable increasing app from playstore it is not working. Hi Simon I am facing a problem in using Moto-E. The problem is I have transfered some word document or powerpoint presentation to SD card via USB cable but I am unable to find out the word document or presentation in my Moto E.
Please help me to find out. In settings — apps, the second tab lists the apps that can be moved to SD. You just need check it and follow the instructions. My tabs are Downloaded, Running, All, and Disabled. I see no information on any apps that may be moved to SD card. Hi simon,first of all thanks for clearing my older queries…ur answers were of great help…can u tell me whether moto e has another screen guard beneath dat printed guard which is first available with moto sign or do i need to buy a new screen guard before removing this one….
If you want o keep it clean, you can get one from ebay or local handphone shop. The original one is for dust. It is not a real screen protector. Again, Moto E screen is protected by the Gorilla Glass which normally you can only find it in high-end smartphones.
But Moto e not showing any of these files in this folder. I am not able to install these games even though i have enabled apps from unknown sources: Settings—security, check unknown sources. Simon, even though i adjusted the volume, the ringtone is still ascending suggest me a solution to disable it. Can you locate the file in your Moto E? If you are not sure how to locate the file, please follow the installing guide for es file explorer. To open word file, you need install an app for it. Quickoffice is a good one.
Get it from play store. Sir, I have downloded EPS3 File Manager, and transferred music via bluetooth from other mobile to Moto e, but the mp3 files stored in SD file manager bluetooth, but the MP3 file is not opened and play. Pl assist me in this regard.
You probably have to it from a pc. Not happy with Motorola. The proximity sensor is on by default. Actually, Moto E does not provide options for you to activate or deactivate it.
Although it going on changing not going to stable on 1 song. Check Unknown sources. Please make sure your APK file is from a trusted source,. Thank you.. How to manage notifications.. I was able to connect to Internet using 2G. But when I try to connect via wifi, it shows connected, but there is no internet access. All the apps are not able to access internet, google play , chrome, youtube,gmail, none of them get internet access.
I am able to access internet using wifi on other devices like my laptop at the same time. I have verified the password and also reset the phone once to factory settings. Please help!! Tap menu key in the bottom right. Also, make sure IP address is assigned properly in the bottom of the same page. I received moto E, yesturday and I am also facing the same problem as mentioned above Rishi in MotoE, able to access internet from 2g, but wifi get connected but no internet access, its shows you are offline error message.
Did you check the wifi status? You need check whether the Moto E gets a correct ip from your router in the advanced page. If the ip is not assigned, you can try to tap and hold your wifi network id and choose forget network.
Then provide network password to connect again? Does it work if you change the router security to WPA-personal? In any of the home screen, tap and hold any app, move it over another app, this will create a folder with 2 apps inside.
We will release a short guide on this soon. I am getting my own number added to the incoming number for all the incoming calls I am getting on my particular sim….
Please suggest how to undo that…. Do you want to share your mobile data connection with pc? You turned on wifi hotspot and your pc can then connect to it. I have installed asphalt 8 airborne bit i m not able to play as it shows downloading error it says all files not downloaded I have already installed it times even after switching it off Plz suggest what to do. Did you install it from play store?
Some games need download additional files when you play it first time. If you are trying to install the game from apk files or other sources, maybe the file is too old.
You can define power button to ends call; Settings—Accessibility—Power button ends call. It could be normal. When the phone is in use, it should generate heat, and you may feel it is warm. But it should not be hot. Please tell me how can I go back to phone ringtones in phone itself as I had changed it to song bye file explorer. When you set the phone ringtones, it should ask you whether you are going to use file explorer or media storage. Choose media storage of you want to use the pre-installed ringtones.
No quick way. But in People app, you can save contact to the phone, then attach the file. But the message will be sent as MMS, not text message.
E means 2g data connection. It seems the network signal is not strong. It probably has nothing to do with your Moto E. You may try to find some apps to download certain videos. The fastest way to transfer many files is through PC. Copy the files to PC, then copy to another phone. You may use some apps, for example, superbeam to copy files from one phone to another directly through WiFi direct or Bluetooth.
Hi I bought Mote E 1 Month back…. Do you mean the one without 3G data plan works well? Are you using the official micro SIM card not cut by yourself? I am a quadriplegic, and I hence unable to use my hands and fingers properly.. I find it extremely difficult to use the power button located at the side of the phone to wake up my phone each time I need to do something, unlocking is somewhat easy using the slider though..
I use blue tooth for calls.. Is there an easier way to wake up the phone without using the side button, either without using side button, or using blue tooth with voice or any other app that you can suggest.. I would be grateful if you can help or suggest an alternative.. Please suggest.. Thanks in advance. Probably there are no simple solutions for this. In the market, only Moto X has the touchless control, i.
All other smartphones will shutdown the voice listening capability once the phone is locked. Hi Simon, Thanks for your reply..
Could there be any 3rd party apps, by any chance which you would you know of or any other tips and tricks which could solve this problem.. This is a big problem for me.. I have pinned my hopes on you.. Please suggest. Hi Vikranth, you may try the following apps you need only one that works best for you : 1. What shloud I do? Plz let me know soon…. The video cannot be played could be due to several reasons, for example, the format is not supported, the file is corrupted….
My volume is full, bt still the volume is not coming while incoming of a call and while listening music. Plz zzzzzzzzzz help me. Ringer and music player settings are separated. You need go to settings — sound to make sure the volume for different types of sound is correct. Iam not able to download mp3 songs from internet in my moto e. Downloading will be in process, but after few minutes it says download failed. Is their any software i should install.
Sometimes, the website may have a dedicated apps for downloading. In other words, you cannot set the default location for Bluetooth unless you are using Bluetooth through other apps. The files received through Bluetooth are saved in Bluetooth folder in the internal storage. You can move it to external SD card manually. If you cannot find the phone in my computer or explorer, you probably need install Motorola USB driver. If you install it from Play store or other app store, you can install on other phones with your own account.
I have problem with moto e camera it cannot captures clean photos of texts which are on newspaper,books. Moto E camera does not have auto-focus, no macro mode. So, it is not suitable for small text. What you can try is to turn off HDR. My recommendation is that you should not get apps from suspicious sources. Get them Play store or Amazon app store. YouTube is for streaming. But if you want, you may check other app stores.
There should be some: but most of them has annoying ads or even malware. Try at your own risk. Not an easy job. Nobody can guarantee the files can be recovered. Dear Simon, Thank you very much for your very prompt replies. I would like to delete certain apps only on my moto e. How do I do it? Do we just switch on on both the phones and wait for the transfer.
How much time will it normally take to migrate? Visit eSupport here. All Forum Topics. However there a few features which are left out such as the touch sensor is not operational.
I would like to try the latest versionof Motorolla Android build for Moto E4. Reply 0. Forum Home. Community Guidelines Please review our Guidelines before posting.
Check out current deals! Go Shop. All Forum Topics. Where can I find the drivers? Reply 0. Navigate down through this as for any hard drive. Good luck! AlphaDog Moto Sr Moderator. There is no reason to do anything in developer mode. There is an option to switch to file transfer or picture transfer mode AFTER you tap the "USB charging" notification not quick setting Some users seem to require developer options - i have no idea why.
Forum Home. Community Guidelines Please review our Guidelines before posting. Check out current deals! Go Shop. Choose the people to notify and enter the reason for this action. Author of this post. People who publicly replied to this thread.
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