We need to. V III I n pairs, describe the changes that have happened in a workplace you know well. Mercedes star twinkles once more by Richard Milne The Mercedes star is gleaming again. In , it suffered as dramatic a fall as any luxury brand CQuld, as it reported its first losses for nearly 5 two decades and saw its quality slip so far that newspapers were full of stories of cars that kepi on breaking down. That is absolutely clear,' says.
Dieter Zetsche, who became Head of Mercedes in September and Chief Executive of its parent company, Daim ler, three months 15 later. He is also keen to stress that one London-based analyst. The debate on reducing carbon- makers to the trailblazer. Execlitives Mr Zetsche was hard from the 60 dioxide emissions could hit Mercedes at its bigger-selling rival BMW look outset, cutting 1 4, jobs - 8, in hard. But the company, for now, is enviously at its 9. I -per-cent return on production and 6, administrative choosing to highlight the launch of 25 sales last year and even more so at staff.
That broke the pattern of 20 fuel-efficient models this year. But it had a dramatic 65 in the step of a company that, in per cent in the third quarter.
Mr Zetsche Mr Zetsche's words, also acts as a Much of that turnaround is due says: 'Productivity gains don't get ' mirror on German society'. He was not 50 personnel. B Without looking back at the article, try to match the words to form common word partnerships. D Imagine you are Mr Zetsche. What other actions would you have taken at M ercedes?
What are the two main problems that businesses face when going through change? Watch the 1 What was the main purpose of the merger? Past simple and In , Mercedes suffered a dramatic fall. I'J Which of the following expressions are used with the past simple and which are used with the present perfect?
It is currently experiencing an economic boom. I n , t h e government. The reforms. However, agriculture remains the most important part of the economy. The industrial seclor. I n , the World Bank. Large, glitzy malls Business visitors wishing to relax in a m ore traditional Vietnamese town should visit Hoi An. Hoi An. II Tal k about recent changes that have happened in your town, company or country.
I'J Think of two meetings you have attended that were a successful and Managing b unsuccessful. What were the reasons in each case? Listen to the meeting and answer the questions. Could you let him finish, please? Hold on, we need to look at this Right, can we start, please? Could you just hang on a moment, in more detail. The purpose of this meeting is I'm not sure that's relevant.
Right, to sum up then.. How do you feel about? I think we should move on now. Can we come back to that? Use the CEO's notes below as an agenda for your discussions. A different person should chair each item. Briefing notes 1 Performance-related pay 4 Carbon footprint Following changes to the bonus system, In line with its philosophy as a 'green' sales staff in stores now receive monthly company, it has been suggested that bonuses according to their individual Young Scene should be reducing its sales.
Unfortunately, while the new system carbon footprint, meaning that air travel is popular wilh staH, it has led to many should be kept to a minimum. Buyers and complaints from customers about sales managers would in luture travel by train staff 'lighting' over customers in order to within Europe.
Outside Europe, they would secure sales and therefore bonuses. Is this practical or indeed desirable? This is causing delays clothes, which staff then must wear at and causing Irustration for both staff work. It has been suggested that in all its stores. There has been a number this meeting be held affer hours in future of complaints from customers Ihat they lind to maximise opening hours. This is slarting to affect sales, although shopliffing itself is also down.
What can be done about this issue? M a i n a ctivities Reasons fo r D e c ke r's a c q u isition Decker i s a diversified media group with interests i n Decker will expand its presence i n a dynamic new broadcasting, entertainment and Internet services. In a press release, the deaL was described as a merger, but Comment Decker is the reaL decision-maker. Asia Entertainment seems to be a good fit with the Decker Group. However, there may be probLems when a different styLe of management, the 'Australian way of doing things', is introduced into the Asian company.
A graduate from the Harvard SchooL of Business, Scott Henderson has a reputation for being a strong Leader who is not afraid to take difficult decisions. He is a fluent speaker of Mandarin Chinese. Problems Itis now a year l ate r. The change of ownership and new management style at Asia Entertainment have caused many p ro b le m s. I'm worried about the high staff turnover and low morale. These are some of the reasons for the problems. Staff feel very uneasy and insecure.
People do not want to compete against each other for jobs. Employees in HR and Sales feel particularly threatened. Many employees from these departments are looking for new jobs, which is affecting productivity. However, the compensation package is poor. They are also receiving no help to find new jobs. They're trying to do things too fast - there's a new computer system we don't understand; and they're ordering lots of Australian films for our rental service, but we know nothing about the films.
They want an informal atmosphere, but we don't want to use first names - we're not used to that. The food in the staff restaurant is awful. The new manager's Australian, she's changed most of the dishes. We have to eat a lot of food we're not used to. There are too many dairy products and not enough fresh vegetables and fish. Most of the management jobs have been given to Australians. There are not many Chinese in senior positions - everyone's complaining about it.
We don't know what's going on. We don't know where the company is going and what our strategy is. Quite a few of us don't who our boss is, or what our duties are. We feel we're lOSing our Chinese identity. Our bosses don't understand us, our customs are so different.
Our new managers are only interested in results. How can the Each group prepares separately for the meeting. Writing Watch the Case study Write the action minutes for the above meeting. Antonio james. Type of company office equipment. If you're listening to spoken English. I'm Are there any other strategies you would use?
He's a. I'm the. And this is conversation between two executives. Ludmila Poigina from. She's They are attending a conference i n a director of an engineering company. Seattle, USA, o n management software systems. They meet at the hotel breakfast o Which ofthe executives: table, introduce themselves and have a a has not yet seen the city? Answer the questions. You all meet in the hotel restaurant and find yourself on the same table.
You must introduce yourself and have a conversation. Find out two things you have in common. Choose one of the 3 When you are ready, meet the other following roles. Were there any problems getting there? Are you satisfied with your accommodation? If not, why not? Make notes of your If not, do you wantto visit them?
If so, answers. Which speakers interest you? Topalino is a well-known brand of sweets and chocolates owned by ABG, a company based in Maribor, Slovenia. It focuses mainly on. I n the last two years, however, Topalino's market. There are at least two reasons for this decline. First, supermarkets in the region are now selling sweets of similar quality at much lower prices, so more and more consumers say that Topalino is no longer. The economic downturn has naturally made people more price conscious, and brand.
A possible solution would be to reduce the price of at least a number of products so that they are i n the medium. I n order to appeal to this important market. J work for Datascope, an exciting IT company based in Bangalore,.
Datascope gain an excellent reputation worldwide for its i n n ovative products and. Not only are its young engineers extremely skilled, they also. As a resuit, the company's fame. That is why this week Sarika and Vijay, her Head of Department,. I afraid how opinion perhaps see so views why. Claire One proposal is that we bring out a new product under the Topalino brand.
So, what are your. Nikola In my. Isn't thai the key issue? Jasmina I'm. What we need to do to begin with is reposition our market leader. We can certainly bring out a new product and reposition another at the same time. Claire I think. B: Sorry about that. If I could just have your n umber, I.
B: Yes, Tom. B: What is it? A: They. B: Fine. Use only one word for each gap. Good afternoon. KM Karim Melki speaking, from Marketing. MG I'm afraid Britta isn't in today. Would you like to. KM Yes, please.
First, there are now four of us instead of three. The additional name is Sylvia Lohmar. And then Britta had booked us on flight LH, leaving Frankfurt at However, I'm afraid something's come. The flight is at about the same time, I think. Was there anything else? KM Could you just ask her to call me.
MG Right. I'll make. There are four verbs you will not need. We continuously. We plan to. They plan to. Taiwan's government pledged to. Our agency has seen a huge increase in the number of adults looking to change careers, either as a result of job loss or a desire to. People are often reluctant to. B: Since April B: In the city centre. But the rent. A: And. This part o f town is extremely attractive, and in fact, it.
A: So it seems you. B: Absolutely! A: What about your market share? B: No. At Lortex, we pride ourselves on the fact that there. Cultures: Socialising 1 Complete the conversation with the words in the box, There are some words that you will not need, booking flying how I'm journey like nice please staying tired tiring where.
Stefan I'm from Linz. That's in Austria. Laura I'm from Ottawa in Canada. Stefan You've come a very long way! How was your. Laura It was Ane, but a bit. Nine hours is a long time to be in a plane. I managed to get a good rest yesterday, though. By the way, are you. Stefan No, they booked me into a small hotel called The Winston.
Laura What's it. Stefan Well, it's all right, I suppose. A bit noisy, but the food and service are good. And it's within walking distance of the conference centre, so I can't complain. B Not too bad. Sales are up, but we've had some redundancies. B I'm a systems analyst. B No, but I'll try and see some of the sights before I leave.
B I flew to Berlin, then I took a taxi. The map was very helpful, so we got to the conference centre really q uickly. B At the Grand Hotel in Friedrichstrasse. B It's very spacious and comfortable, with a good view. Do they have their own office because of: aJ seniority; bJ a need for confidentiality; cJ the type of work they do? Il How i mportant are the following in showing a person's status in an organisation?
Give each one a score from 1 not im portant to 5 very im portant. II What do the following departments do? Choose from the departments in Exercise C. III Read the article. Look at these key phrases that summarise paragraphs Then write similar phrases for paragraphs II Decide if the statements are true T or false Fl.
Correct the false ones. Success can be a game with many players by Sarah Murray winners. Managers also receive of the work itself is very challenging a quanerly 'celebratory fund' 45 and interesting.
East and Africa. At Google italy. Another part of Google's objective Mr Creswell. Often it may be One way the company does this is 40 serious business of work, great a case of inviting university faculty in to hold competitions in everything, emphasis is placed on engaging 10 discuss their latest research.
Google 15 from office decorming to dancing employees. D Discuss these questions. Noun 1 's possessive: the company's logo com bi nations 2 one noun used as an adjective: labour costs. Match these examples from the article on page 38 to the categories above.
EI Find noun combinations in the article on page 38 and decide which category they belong to. Il Underline the most suitable noun combination i n each group. Ii Compound nouns are sometimes formed with a number to make expressions of measurement. Change these phrases to make compound nouns. III Match each noun to two of the following nouns a-c to make word partnerships.
Richard Rawlinson 2 What did Manufacturing and Marketing do? We did a lot of looking at how the business. And we also had to spend a lot of time thinking about whether we needed.
Choose the correct Socialising: description for each one. Bob Well, we're basically an. We supply companies and organisations with various services including IT,. Bob No, we're well established. The company was. It's organised into four. We have over.. II Work in groups of four. You are all attending the same conference. Student B: Student 0 : Turn to page I'm from How are you?
How's everything met Vladimir? I'm in sales. I'm in charge of You and Tom have Could I call him and Fine, thanks. Not too bad, thanks. Let me give you my We have a workforce Pleased to meet you.
Background Three years ago, InStep moved its factory to Beauchamp, a small, industrial town in northern France. The plant is modern with new equipment. A large warehouse and distribution centre were built near the factory. InStep is now considering moving staff from the Paris office to a purpose-built, six-storey building in the same town. Beauchamp has a population of 25,, with a high proportion of young people.
The relocation, if it goes ahead, will create employment opportunities for local inhabitants. How do you think staff will react to the proposed relocation? What reasons might some staff have for opposing the relocation? A 'getting to know you' meeting The Vice-President of the parent company has come to Paris to discuss the proposed relocation with two senior managers from the Paris subsidiary and an independent relocation consultant.
This group will discuss the relocation.. Take one of these roles. In Grove music online. Oxford University Press.
Dictionary title. Darvill, T. The concise Oxford dictionary of archaeology 2nd ed. Davill Ed. Skenderian, J. Expectancy change and adolescents' intentions to use marijuana. Psychology of Addictive Behaviors, 22 3 , Campos, J. The Importance of affective communication in social referencing: A commentary on Feinman.
Merrill-Palmer Quarterly , 29 1 , 83— Journal article — advance online publication and in press. Format Advance Author, A. Title of Journal. Advance online publication. Fox, G. Hardness methods for testing maize kernels.
Journal of Agricultural and Food Chemistry. Title of Journal , Volume issue , Pages. Day, R. Two principles of perception revealed by geometrical illusions. Australian Journal of Psychology, 58 3 , Format Electronic Author, A. Year, Month Day. Newspaper Title. Sykes, J. The good the bad and the incomprehensible. Sydney Morning Herald. Kenigsberg, B. Australian sisters honoured as pioneering filmmakers.
News webpage title. Scott, S. ABC News. Queensland Government. Land Act Temporary closing of roads notice No. Queensland Health. The Hunter Review: Review of the Department of Health's structure, governance arrangements and high level organisational capability. Johnson, S. IBIS World. Qantas Annual Report Format Presenter, A. Title of contribution: Subtitle [Type of contribution]. Conference name, Location of conference. Chasman, J. The effects of occupation on preserved cognitive functioning in dementia [Poster presentation].
Artistic research training in music: Perspectives on pedagogy, higher degrees and professional practice [Paper presentation]. Title of thesis: Subtitle Publication number in database [Doctoral dissertation or master's thesis, Name of institution awarding the Degree]. Database Name. Donnelly, J. The relationship between physical fitness and school performance in middle school girls Publication No.
Thesis or dissertation — from a university or institutional repository. Title of thesis: Subtitle [Doctoral dissertation or master's thesis, Name of institution awarding the Degree]. Allard, T. Closed circuit television in prison [Doctoral dissertation, Griffith University]. Griffith Research Online. Title of the video: Subtitle [Format]. Production company.
Barger, E. First steps: Trips for young children [Streaming video]. Chip Taylor Communications. In the video the lead character develop a deeper understanding of their social situation Spielberg, , Platform name. Uploader, A. Griffith University Producer. Griffith University Gold Coast campus tour [Video]. Severin, A. Medical animation: Peritoneal dialysis [Video]. Format Writer, A. Writer , Director, D. Title: Subtitle [Format].
Smith, S. English language teaching [Film; educational DVD]. Sunburst Media. Format Podcast Author, A. Title of work: Subtitle [Format]. Episode title Episode number [Format]. In Podcast series title. Allbury, A. Executive Producer. Good game: How games play us. Yeo, A. Can a videogame get you high? Allbury Executive Producer , Good game: How games play us. Format Album Author, A. Title of album [Album recorded by xxxx]. Title of work [Recorded by xxxx].
On Title of album [Album; Format]. Beethoven, L. Symphony No. On Beethoven: Complete symphonies. Brilliant Classics. Page, S. Hanukkah blessings [Recorded by Barenaked Ladies]. On Barenaked for the holiday s [Album; CD]. Raisin Records. Format ComposerLastName, A. Title of work [Format].
Bernstein, L. Facsimile: Choreographic essay for orchestra [Miniature score]. Britten, B. Composer , Piper, M. Piano reduction. Death in Venice: An opera in two acts, Op. Faber Music. Gershwin, G. Concerto in F for piano and orchestra [Miniature score]. Lerch, L. Hal Leonard. Monteverdi, C. Composer , Busenello, F. Librettist , Leppard, R. Marz, Trans.
Tchaikovsky, P. Serenade for string orchestra, Op. Title of work: Subtitle [Format] [Unpublished manuscript]. Format Has author Author, A. In Title of work: Subtitle. Kelly, B. Ravel, Joseph Maurice. Kwakwa, P. Dance in communal life.
Stone Ed. Title of work: Subtitle [Playscript] Edition. All's well that ends well [Playscript]. Originally published The tragedy of Macbeth [Playscript].
Project Gutenberg. Title of dataset Version Number [Format]. Consumer perceptions of care survey outcomes [Dataset]. Company shares: Chocolate confectionery [Data file]. Title of document: Subtitle Report No. Research and experimental development, higher education organisations, Australia, Catalogue No.
Format Standards Organization. Title of standard Standard number. Bridge design: Scope and general principles AS Standards Australia. Gas installations. Format Inventor, A. Year the patent issued. Title of patent: Subtitle Patent number. Hall, R. Mobile fuel delivery system Australian Patent No. AU IP Australia. Satoshi, Y. Water storage control method and water storage control system JPA. Title of work. Site name.
Study smart. SI News. Shaping the future of architecture. Study International. Title of document. Radloff, A. Doing more for learning: Enhancing engagement and outcomes: Australasian survey of student engagement [Australasian student engagement report]. Australian Council for Educational Research. Gold Coast line [Timetable]. Title of post. Abram, S. This library is showing the way for reading spaces in the digital age.
Stephen's Lighthouse. Format Facebook Post Author, A. Title of entry [Format]. Griffith University Library. New to Griffith [Status update]. Home [Facebook page]. Griffith University Library [ GriffithLibrary]. First trimester student [Tweet].
Tweets [Twitter profile]. Griffith University Library [ griffithlibrary]. Express your selfie [Instagram photograph]. Photographs [Instagram profile]. Title of software Version Number [Format or Description]. Schlining, B. Rovio Entertainment Corporation. Angry Birds Transformers Version 1. Google Play Store. Title of systematic review. Name of Database. Roaldsen, M. Recanalisation therapies for wake-up stroke.
Cochrane Database of Systematic Reviews. Title of source. Morey, M. Physical activity and exercise in older adults. Amiloride: Drug information. Retrieved May 14, Format Title of entry. Australian Medicines Handbook. Passmore, P. Vascular dementia. BMJ Best Practice. Ischaemic stroke. Consult The Bluebook for further details about referencing Australian legal sources.
Format Title of the Act Year Jurisdiction abbreviation s Subdivision number-if applicable Country abbreviation if not evident from context. Format Title of the Bill Year Jurisdiction abbreviation s Subdivision number - if applicable Country abbreviation if not evident from context. Lexis Advance Pacific Research. Format Figure. Author and B. Author, Year, Title of Journal, Volume issue , p. Copyright [Year] by Name of Copyright Holder.
Reprinted [or Adapted] with permission. Author, Year, Publisher. In the public domain. Creative commons license abbreviation eg. This map highlights where the state of Queensland is within Australia.
Format Table. Brief description of the contents of the table. From "Title: Subtitle", by A. Half of each chapters pages are right side up and upside down. Chapter 7 upside pages are put inside chapter 8, and the beginning of chapter 8 is upside down along with some of chapter 7 upside pages.
Would I be able to get my refund back when return I the book its a rental and because the book was messed up. It was difficult to read those chapters for class because of the pages being flip and put in the wrong sections.
Just What I Needed Textbook came earlier than the intended date. It arrived in great condition, containing all the pages. The text was approved by John Paul II on 25 June , and promulgated by him on 11 October , the 30th anniversary of the opening of the Second Vatican Council, with his apostolic constitution, Fidei depositum.
When the first American edition of the Catechism came out, it was an unexpected national bestseller. Maybe it was because this book, is an age filled with doubts, teaches with authority. Here in one volume is the whole teaching of the Church, undiluted and uncompromised. These teachings are eternal. But the Catechism itself is up-to-the minute. From animal experimentation to unemployment, it addresses all the most pressing moral questions of the modern world.
The second edition has been revised in accordance with the official Latin text. It also adds a helpful glossary.
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